Repair Warranty & FAQ
90-Day Repair Warranty
iFix Clinic provides a 90-day warranty on parts and labor supplied as part of the original repair. If your repaired device develops an issue after service, please bring it back to our Elk Grove Village location for warranty diagnostics.
If a part installed during the original repair is found to be defective and is covered by the warranty, we will diagnose the issue and replace the defective part as appropriate.
iFix Clinic provides a 90-day warranty on parts and labor supplied as part of the original repair. If your repaired device develops an issue after service, please bring it back to our Elk Grove Village location for warranty diagnostics.
If a part installed during the original repair is found to be defective and is covered by the warranty, we will diagnose the issue and replace the defective part as appropriate.
Warranty Exclusions
The 90-day warranty does not cover damage that occurs after the original repair, including physical damage, liquid or water damage, condensation, dust-related damage, and software-related damage.
The warranty may also be voided if a manufacturer software update or software enhancement adversely affects the functionality of the device.
The 90-day warranty does not cover damage that occurs after the original repair, including physical damage, liquid or water damage, condensation, dust-related damage, and software-related damage.
The warranty may also be voided if a manufacturer software update or software enhancement adversely affects the functionality of the device.
Water-Damaged Devices
Water-damaged devices are serviced on a best-effort basis. Successful repair cannot be guaranteed.
Diagnostic fees for water-damaged devices are non-refundable.
*Water-damage repairs do not include the 90-day repair warranty.
Water-damaged devices are serviced on a best-effort basis. Successful repair cannot be guaranteed.
Diagnostic fees for water-damaged devices are non-refundable.
*Water-damage repairs do not include the 90-day repair warranty.
Data & Device Initialization
iFix Clinic is not responsible for data lost during the repair process. Customers should back up their device whenever possible before service.
Some repairs may require the device to be initialized or reset. This may permanently delete photos, music, applications, documents and other stored data.
iFix Clinic is not responsible for data lost during the repair process. Customers should back up their device whenever possible before service.
Some repairs may require the device to be initialized or reset. This may permanently delete photos, music, applications, documents and other stored data.
Deposits
Deposits are non-refundable unless specific circumstances apply.
Deposits are non-refundable unless specific circumstances apply.
Unclaimed Devices
Devices or products that remain unclaimed for 60 days will be considered abandoned.
Devices or products that remain unclaimed for 60 days will be considered abandoned.
Returns & Refunds
Completed repairs are generally not eligible for returns or refunds.
A refund may be considered if iFix Clinic is unable to complete the repair using our available services.
Completed repairs are generally not eligible for returns or refunds.
A refund may be considered if iFix Clinic is unable to complete the repair using our available services.
Repair FAQ
Does iFix Clinic offer a repair warranty?
Yes. Parts and labor provided by iFix Clinic are covered by a 90-day warranty, subject to the exclusions described in our repair policy.
Does the warranty cover physical damage after repair?
No. Physical damage that occurs after the original repair is not covered by the warranty.
Are water-damage repairs covered by the 90-day warranty?
No. Water-damage repairs do not include the 90-day warranty.
Can you guarantee a water-damaged device will be repaired successfully?
No. Water-damaged devices are repaired on a best-effort basis and successful repair cannot be guaranteed.
Should I back up my device before repair?
Yes. Customers should back up their device whenever possible because some repairs may require initialization or may result in data loss.
Are repair deposits refundable?
Deposits are generally non-refundable unless specific circumstances apply.
What happens if I do not pick up my device?
Devices that remain unclaimed for 60 days are considered abandoned under iFix Clinic's repair policy.
Can I get a refund after a repair?
Completed repairs are generally not refundable. A refund may be considered if the repair could not be completed using iFix Clinic's services.
Yes. Parts and labor provided by iFix Clinic are covered by a 90-day warranty, subject to the exclusions described in our repair policy.
Does the warranty cover physical damage after repair?
No. Physical damage that occurs after the original repair is not covered by the warranty.
Are water-damage repairs covered by the 90-day warranty?
No. Water-damage repairs do not include the 90-day warranty.
Can you guarantee a water-damaged device will be repaired successfully?
No. Water-damaged devices are repaired on a best-effort basis and successful repair cannot be guaranteed.
Should I back up my device before repair?
Yes. Customers should back up their device whenever possible because some repairs may require initialization or may result in data loss.
Are repair deposits refundable?
Deposits are generally non-refundable unless specific circumstances apply.
What happens if I do not pick up my device?
Devices that remain unclaimed for 60 days are considered abandoned under iFix Clinic's repair policy.
Can I get a refund after a repair?
Completed repairs are generally not refundable. A refund may be considered if the repair could not be completed using iFix Clinic's services.